Dashboard
Welcome back, John. Here's what's happening today.
Total Leads
8
+12%vs last week
AI Conversations
47
+8%vs last week
Appointments
1
+5%vs last week
Avg Response Time
1.8s
15%vs last week
AI response latency
Leads This Week
Daily lead capture trend
Conversations by Channel
Today's activity breakdown
AI Performance
Today's automation metrics
AI Handled Rate
81%+3%
Escalations
Satisfaction Score4.6/5.0
Avg. Handle Time3 min
Recent Conversations
Latest customer interactions
JW
James Wilson
Thank you for calling Vista Auto. How can I help you today?
completed9:30 AM
MG
Maria Garcia
Hi, do you have any Toyota Camry in stock?
active10:15 AM
RC
Robert Chen
No messages
missed8:45 AM
JM
Jennifer Martinez
I want to know more about financing options
transferred9:00 AM
DT
David Thompson
Hi David! Premium Auto here. We have a special trade-in offer this month - get up to $2,000 extra for your trade! Interested?
completed10:00 AM
New Leads
Leads requiring attention
2024 Honda Civic
warmchat