Dashboard
Welcome back, John. Here's what's happening today.
Total Leads
156
+12%vs last week
AI Conversations
47
+8%vs last week
Appointments
18
+5%vs last week
Avg Response Time
1.8s
15%vs last week
AI response latency
Leads This Week
Daily lead capture trend
Conversations by Channel
Today's activity breakdown
AI Performance
Today's automation metrics
AI Handled Rate
89%+3%
Escalations5
Satisfaction Score4.6/5.0
Avg. Handle Time3 min
Recent Conversations
Latest customer interactions
JW
James Wilson
Thank you for calling Vista Auto. How can I help you today?
completed9:30 AM
MG
Maria Garcia
Hi, do you have any Toyota Camry in stock?
active10:15 AM
UC
Unknown Caller
No messages
missed8:45 AM
JM
Jennifer Martinez
I want to know more about financing options
transferred9:00 AM
New Leads
Leads requiring attention
James Wilson
2024 Honda Accord
hotvoice
Michael Thompson
Used SUV
coldsms